Privacy Policy

Last Updated: 22 April 2025

The Sheffield Cats Shelter (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at https://thesheffieldcatsshelter.org (the “Website”).

1. Who We Are

The Sheffield Cats Shelter is the data controller of your personal information.
If you have any questions about this policy or how your data is handled, please contact us at:

Email: info@thesheffieldcatsshelter.org
Postal Address:
The Sheffield Cats Shelter
1 Travis Place
Broomhall
Sheffield
S10 2DB
United Kingdom

2. What Data We Collect

We may collect and process the following personal data through our Website:

Contact Form Submissions: Name, email address, phone number, and any message you submit.
Newsletter Signups: Email address.
Volunteer and Adoption Applications: Information submitted through our adoption and volunteer application forms (hosted via Animal Shelter Manager).
Donations: Details provided to third-party payment providers such as Enthuse, JustGiving, and CAF (we do not process or store payment details directly).

3. How We Use Your Data

We use your personal information for the following purposes:

Responding to inquiries and messages submitted via our contact form.
Sending newsletters and updates, where you have consented to receive them.
Processing volunteer and adoption applications.
Managing and acknowledging donations.
Maintaining records for legal, regulatory, and administrative purposes.

4. Legal Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your data:

Consent – for sending newsletters or marketing communications.
Legitimate Interest – for responding to contact form submissions and general communication.
Legal Obligation – for retaining donation and financial records.

5. Data Sharing

We may share your data with trusted third parties to support our operations, including:

Mailchimp – for managing our email newsletters.
Animal Shelter Manager – for processing adoption and volunteer applications.
Enthuse, JustGiving, CAF – for processing donations.

We only share information where necessary and ensure all third parties are compliant with data protection laws.

6. Where Your Data is Stored

Our website is hosted in the UK. Data collected is processed and stored in accordance with UK GDPR. Some data processors (e.g., Mailchimp) may store data outside the UK or EU. Where this is the case, we ensure appropriate safeguards are in place.

7. Cookies and Analytics

We use essential, functional, and analytics cookies on our Website. These cookies help us provide you with a better browsing experience and understand how visitors use our site.

A cookie banner is in place, allowing you to manage your preferences. You can also control cookies through your browser settings.

Please refer to our separate Cookie Policy for more information.

8. How Long We Keep Your Data

We only retain your data for as long as necessary for the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

The retention period may vary depending on the type of data and the context in which it was provided (e.g., inquiries, donations, applications).

9. Your Data Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal data.
Object to or restrict the processing of your data in certain circumstances.
Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us at info@thesheffieldcatsshelter.org.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Please check this page occasionally to stay informed.